Confetti— Interview assignment
I was asked to participate in this Design Assignment. Confetti prepared this as part of their recruitment process. The assignment was divided into 4 parts. Each of them representing the type of tasks that I’d be doing on a day to day basis.
Social Media Design
Troubleshooting an Event Issue
Filing a Dispute
Our Investigation Procedure
Once a dispute is filed, our team will carefully inspect the details provided by you, analyze them, and if needed, conduct a mutual investigation with the vendor(s) involved.
In order to make sure that each one of our customers will always be satisfied with our service, even in cases of dissatisfaction from an event, we hold on to your event fees for 3 days following your event, before transferring them to the vendor(s). In cases when a dispute was found justified, either fully or partially, this allows us to make a full or partial refund of your event fees.
Since we all know there are two sides to every story, it is up to our team to determine how the responsibility for your dissatisfaction falls between the different parties involved in your event, and as a result, whether a compensation is due and which.
We hope that you will never have the need to use our Dispute Resolution Process, but also that it provides comfort and peace-of-mind knowing it’s there.